Условия

Условия обслуживания

Содержание

  1. Условия использования для всех пользователей
  2. Условия использования для фанатов
  3. Условия использования для Создателей
  4. Политика приемлемого использования
  5. Условия Реферальной программы
  6. Политика рассмотрения жалоб
  7. Условия регулирования Платформы для бизнеса
 

УСЛОВИЯ ИСПОЛЬЗОВАНИЯ ДЛЯ ВСЕХ ПОЛЬЗОВАТЕЛЕЙ

ИСПОЛЬЗУЯ НАШ ВЕБ–САЙТ, ВЫ СОГЛАШАЕТЕСЬ С ЭТИМИ УСЛОВИЯМИ - ПОЖАЛУЙСТА, ВНИМАТЕЛЬНО ПРОЧИТАЙТЕ ИХ

  1. Введение: Настоящие Условия использования для всех Пользователей регулируют использование вами Golo We Work и ваше соглашение с нами.
  2. Интерпретация: В Условиях предоставления услуг:

    1. мы называем наш веб-сайт " Golo We Work ", в том числе при доступе по URL www.Golo We Work.com;
    2. ссылки на " мы ", " наш ", " нас " являются ссылками компании Fenix International Limited, оператору Golo We Work;
    3. " Контент " означает любой материал, загруженный на Golo We Work любым Пользователем (будь то Создатель или Поклонник), включая любые фотографии, видео, аудио (например, музыку и другие звуки), прямую трансляцию материалы, данные, текст (например, комментарии и хэштеги), метаданные, изображения, интерактивные функции, смайлики, GIF-файлы, мемы и любые другие материалы;
    4. " Создатель " означает Пользователя, который настроил свою учетную запись Golo We Work в качестве учетной записи Создателя размещать контент на Golo We Work для просмотра другими пользователями;
    5. " Фанат " означает Пользователя, который следит за Создателем и может просматривать контент Создателя;
    6. " Транзакция между Поклонником и Создателем " означает любую транзакцию между Поклонником и Создателем на Только Поклонники, которым предоставляется доступ к Контенту Создателя, в том числе любым из следующих способов: (i) подписка, (ii) платежи, сделанные Поклонником для просмотра Контента с оплатой за просмотр Создателя (медиа с оплатой за просмотр и прямая трансляция с оплатой за просмотр), и (iii) использование Поклонником функции взаимодействия с поклонниками в учетной записи Создателя;
    7. " Оплата Фанатом " означает любые и все платежи, сделанные Фанатом Создателю (i) в связь с транзакцией Поклонника / Создателя или (ii) в виде чаевых для Создателя;
    8. " Реферальный пользователь " означает Пользователя, участвующего в Реферальной программе Golo We Work;
    9. " Стандартный контракт между Поклонником и Создателем " означает условия, которые регулируют каждый Транзакция между поклонником и создателем, которую можно найти здесь ;
    10. " Подписка " означает подписку Фаната на учетную запись Создателя (будь то платная или неоплачиваемый, будь то в течение одного месяца или как часть пакета, включающего подписку более чем на один месяц);
    11. " Условия предоставления услуг " (также называемые " ваше соглашение с нами ") означает юридически обязательное соглашение между вами и нами, которое состоит из: (i) настоящие Условия использования для всех Пользователей , (ii) Условия использования для Фанатов , (iii) Условия использования для Создателей , (iv) Политика конфиденциальности , (v) Политика приемлемого использования , (vi) Условия реферальной программы , (vii) Политика рассмотрения жалоб , (viii) Платформа для Условий регулирования бизнеса ; и (ix) Руководящие принципы сообщества ;
    12. " Соединенное Королевство " означает Соединенное Королевство Великобритании и Северной Ирландии; и
    13. " Пользователь " означает любого пользователя Golo We Work, будь то Создатель или Поклонник или и то, и другое (также именуемое " вы " или " ваш ").
  3. Кто мы и как с нами связаться: Golo We Work управляется компанией Fenix International Limited. Мы являемся компанией с ограниченной ответственностью, зарегистрированной в Англии и Уэльс, с регистрационным номером компании 10354575, и у нас есть юридический адрес нашего офиса на четвертом этаже, Imperial House, 8 Kean Street, Лондон, WC2B 4AS. Наш номер плательщика НДС - 268196365.

    Чтобы связаться с нами по любым вопросам о Golo We Work, пожалуйста, напишите в нашу службу поддержки по адресу [email protected] We Work.com . Если вы не можете связаться с нами по электронной почте, пожалуйста, напишите нам по следующему адресу: Четвертый этаж, Imperial House, 8 Kean Street, Лондон, WC2B 4AS.

  4. Как мы можем изменить Условия предоставления услуг: Мы можем изменить любую часть Условий предоставления услуг без предварительного уведомления вас в следующих случаях обстоятельства:

    1. отражать изменения в законах и нормативных требованиях, которые применяются к Golo We Work, а также к услугам, функциям и программам Golo We Work, если такие изменения требуют, чтобы Golo We Work изменил свои условия и положения таким образом, который не позволяет нам направить вам разумное уведомление; и
    2. для устранения непредвиденной и неминуемой опасности, связанной с защитой только поклонников, Фанатов или Создателей от мошенничества, вредоносного ПО, спама, утечки данных или других рисков кибербезопасности.

    Мы также можем вносить другие изменения в любую часть Условий предоставления услуг, и мы предоставим вам разумное уведомление о таких изменениях по электронной почте или через Golo We Work, и вы можете связаться с нами, чтобы расторгнуть ваше соглашение с нами до вступления изменений в силу. Как только какие-либо обновленные Условия предоставления услуг будут следовательно, вы будете связаны ими, если будете продолжать использовать Golo We Work.

  5. Мы можем вносить изменения, приостанавливать или отзывать Golo We Work: Мы можем обновлять и изменять Golo We Work время от времени по любой причине, в том числе для отражения изменений в наших услуг, потребностей пользователей и нашей деловой практики, а также для повышения производительности, расширения функциональности или решения проблем безопасности. Мы постараемся своевременно уведомить вас о любых серьезных изменениях. Мы этого не делаем гарантировать, что Golo We Work или любой Контент на нем всегда будут доступны или доступны без прерывание. Мы можем приостановить, отозвать или ограничить доступность всего или любой части Golo We Work по деловым или оперативным соображениям. Мы постараемся направить вам разумное уведомление о любой приостановке или вывод средств, если это повлияет на вас.
  6. Регистрация в Golo We Work: Чтобы использовать Golo We Work, вы должны сначала зарегистрироваться и создать Учетная запись пользователя на Golo We Work. Вы должны предоставить действительный адрес электронной почты, имя пользователя и пароль или аутентификация с использованием действительной учетной записи Twitter или Google. Ваш пароль должен быть уникальным (это означает, что он отличается от тех, которые вы используете для других веб-сайтов) и должен соответствовать техническим требованиям сайта Golo We Work для составления паролей. Чтобы зарегистрироваться в качестве пользователя:

    1. вам должно быть не менее 18 лет, и вы должны будете подтвердить это;
    2. если законы страны или штата/провинции, в которой вы проживаете, предусматривают, что вы можете быть юридически связаны контрактом с нами только в возрасте старше 18 лет, то вы должен быть достаточно взрослым, чтобы быть юридически связанным контрактом с нами в соответствии с законодательством страны или штат/ провинция, где вы живете; и
    3. вам должны быть разрешены законы страны или штата / провинции, где вы находитесь присоединиться к Golo We Work и просматривать любой доступный на нем контент, а также использовать любые функциональные возможности обеспеченный им.
    4. вы должны предоставить такую другую информацию или записи проверки, которые нам требуются.

    Если вы не соответствуете вышеуказанным требованиям, вы не должны получать доступ к Golo We Work или использовать их.

  7. Ваши обязательства перед нами: Когда вы регистрируетесь в Golo We Work и пользуетесь им, вы берете на себя следующие обязательства перед нами:

    1. Если у вас ранее была учетная запись в Golo We Work, вы подтверждаете, что ваша старая учетная запись не была прекращено или приостановлено нами из-за того, что вы нарушили какое-либо из наших условий или политик.
    2. Вы убедитесь, что вся информация, которую вы предоставляете нам, является правдивой, точной и полной.
    3. Вы будете незамедлительно обновлять любую предоставленную вами нам информацию по мере ее изменения.
    4. Вы даете согласие на получение сообщений от нас в электронном виде, в том числе по электронной почте и сообщениям размещено в вашей учетной записи Golo We Work, а также на обработку ваших персональных данных в качестве более подробной информации в нашей Политике конфиденциальности .
    5. Вы будете сохранять конфиденциальность и безопасность своей учетной записи / данных для входа, включая данные пользователя, пароли и любую другую информацию, которая является частью наших процедур безопасности, и вы не буду раскрывать их никому другому. Вы свяжетесь с [email protected] We Work.com быстро, если вы кому-то верите использовал или использует вашу учетную запись без вашего разрешения, или если ваша учетная запись подверглась к любому другому нарушению безопасности. Вы также соглашаетесь выходить из своей учетной записи в конце каждого сеанса и быть особенно осторожными при доступе к своей учетной записи с общедоступный или общий компьютер, чтобы другие пользователи не могли получить доступ, просмотреть или записать ваш пароль. или другую личную информацию.
    6. Вы несете ответственность за все действия в своей учетной записи, даже если это противоречит Условиям предоставления услуг, кто-то другой использует вашу учетную запись.
    7. Вы обязуетесь в полном объеме соблюдать настоящие Условия использования для всех Пользователей, наших Политика приемлемого использования и все другие части Условий предоставления услуг, которые применяются к использованию вами Golo We Work.
  8. Права, которыми мы обладаем, в том числе на приостановку или прекращение действия вашей учетной записи:

    1. Мы можем, но мы не обязаны модерировать или просматривать какой-либо ваш контент для проверки соблюдение Условий предоставления услуг (включая, в частности, наши Политика приемлемого использования ) и / или любое применимое законодательство.
    2. Наша политика заключается в том, чтобы приостанавливать доступ к любому Контенту, который вы размещаете на Golo We Work, которым мы становимся aware может не соответствовать Условиям предоставления услуг (включая, в частности, наши Политика приемлемого использования ) и / или любое применимое законодательство, в то время как мы расследуем подозрения в несоблюдении или незаконности такого Контента. Если мы приостановим доступ к любому вашему Контенту, вы можете запросить пересмотр нашего решения о приостановлении доступа к соответствующему Контенту, связавшись с нами по адресу [email protected] We Work.com . После нашего расследования в случае предполагаемого несоответствия или незаконности соответствующего Контента мы можем предпринять любые действия, которые сочтем целесообразными, в том числе для восстановления доступа к Контенту или для постоянного удалять или отключать доступ к соответствующему Контенту без необходимости получения какого-либо согласия от вас и без предварительного уведомления. Вы соглашаетесь с тем, что вы будете за свой счет незамедлительно предоставьте нам всю разумную помощь (в том числе путем предоставления нам копий любой информации, которую мы запрашиваем) в нашем расследовании. Мы не несем ответственности за какие-либо убытки понесенные вами в результате приостановки доступа к вашему Контенту или любых других действий которые мы добросовестно принимаем для расследования любого предполагаемого несоблюдения или незаконности ваших Содержание в этом разделе.
    3. If we suspend access to or delete any of your Content, we will notify you via email or electronic message to your Golo We Work account, but we are not obligated to give you prior notice of such removal or suspension.
    4. We reserve the right in our sole discretion to terminate your agreement with us and your access to Golo We Work for any reason by giving you 30 days’ notice by email or electronic message to your Golo We Work account. We can also suspend access to your User account or terminate your agreement with us and your access to Golo We Work immediately and without prior notice:

      • if we think that you have or may have seriously or repeatedly breached any part of the Terms of Service (including in particular our Acceptable Use Policy), or if you attempt or threaten to breach any part of the Terms of Service in a way which has or could have serious consequences for us or another User; or
      • if you take any action that in our opinion has caused or is reasonably likely to cause us to suffer a loss or that otherwise harms the reputation of Golo We Work.

      Если мы приостановим доступ к вашей учетной записи пользователя или расторгнем ваше соглашение с нами и ваш доступ только фанатам мы дадим вам знать. В течение любого периода, когда доступ к вашей учетной записи Пользователя приостановлен, любые Платежи Фанатов, которые в противном случае были бы причитающимися в течение периода приостановки, будут приостановлены, и мы можем удержать все или любую часть доходов Создателя, причитающихся вам, но еще не выплаченных в соответствии с разделом 13 Условий использования для Создателей.

    5. После прекращения действия вашей учетной записи мы можем обрабатывать ваш Контент любым подходящим способом в соответствии с с нашей Политикой конфиденциальности (в том числе путем ее удаления), и вы больше не будете иметь права на доступ к вашему контенту. На Golo We Work нет технических средств, позволяющих вам получить доступ к вашему контенту после прекращения действия вашей учетной записи.
    6. Мы можем расследовать любое предполагаемое или предполагаемое злоупотребление, злоупотребление или незаконное использование Golo We Work и сотрудничать с правоохранительными органами в таком расследовании.
    7. Мы можем раскрывать любую информацию или записи, находящиеся в нашем распоряжении или под нашим контролем, об использовании вами Golo We Work правоохранительным органам в связи с любым правоохранительным расследованием любой предполагаемой или предполагаемой незаконной деятельности, для защиты наших прав или законных интересов, или в реакция на судебный процесс.
    8. Мы можем изменить сторонних поставщиков платежей, используемых для обработки платежей на Golo We Work, и если мы сделаем это, мы уведомим вас и сохраним соответствующие данные в вашей учетной записи Golo We Work.
    9. За исключением контента (который принадлежит Создателям или лицензирован ими), все права на Golo We Work и Golo We Work и все его содержимое, функции, базы данных, исходный код и функциональность принадлежат нам и/или наши лицензиары. Такие материалы защищены авторским правом и могут быть защищены товарным знаком, коммерческая тайна и другие законы об интеллектуальной собственности.
    10. Мы являемся единственными и исключительными владельцами всех без исключения анонимизированных данных, относящихся к использованию вами Golo We Work, и такие анонимизированные данные могут быть использованы нами в любых целях, в том числе в коммерческих, исследовательских и исследовательских целях.
  9. За что мы не несем ответственности: Мы будем проявлять разумную осторожность и умение в предоставлении Только спасибо вам, но есть определенные вещи, за которые мы не несем ответственности, а именно:

    1. Мы не разрешаем и не одобряем Контент Golo We Work, а также мнения, выраженные Создателями или поклонниками Golo We Work не обязательно отражают наши взгляды.
    2. Мы не предоставляем вам никаких прав в отношении Контента. Любые такие права могут быть предоставлены только к вам от Создателей.
    3. Ваш контент могут просматривать люди, которые узнают вашу личность. Мы никоим образом не будем нести ответственность перед вами, если вас идентифицируют по вашему Контенту. Пока мы можем, время от времени и по нашему собственному усмотрению предлагать определенные технологии геозоны или геолокации на Golo We Work, вы поймите и согласитесь, что мы не гарантируем точность или эффективность такой технологии, и у вас не будет никаких претензий к нам, вытекающих из вашего использования или доверия к каким-либо геозонам или технология геолокации на Golo We Work.
    4. Весь контент создается, выбирается и предоставляется Пользователями, а не нами. Мы не несем ответственности за просмотр или модерация контента, и мы не выбираем и не изменяем Контент, который хранится или передается через Golo We Work. Мы не обязаны отслеживать Контент или выявлять нарушения Условий предоставления услуг (включая Политику приемлемого использования ).
    5. Вы соглашаетесь с тем, что у вас нет никаких обязательств следовать каким-либо предложениям, комментариям, отзывам или инструкциям получено от другого пользователя Golo We Work и что если вы решите сделать это, вы сделаете это полностью по своему усмотрению. на свой страх и риск.
    6. Мы не даем никаких обещаний или гарантий любого рода, что Создатели или Ссылающиеся пользователи сделают определенная сумма денег (или любые деньги) от их использования Golo We Work (включая направление Golo We Work Программа).
    7. The materials which we make accessible on Golo We Work for Users are for general information only. We make no promises or guarantees about the accuracy or otherwise of such materials, or that Users will achieve any particular result or outcome from using such materials.
    8. We do not promise that Golo We Work is compatible with all devices and operating systems. You are responsible for configuring your information technology, device, and computer programs to access Golo We Work. You should use your own virus protection software.
    9. We are not responsible for the availability of the internet, or any errors in your connections, device or other equipment, or software that may occur in relation to your use of Golo We Work.
    10. While we try to make sure that Golo We Work is secure and free from bugs and viruses, we cannot promise that it will be and have no control over the Content that is supplied by Creators.
    11. We are not responsible for any lost, stolen, or compromised User accounts, passwords, email accounts, or any resulting unauthorized activities or resulting unauthorized payments or withdrawals of funds.
    12. Вы признаете, что после размещения вашего контента на Golo We Work мы не можем контролировать и не будем нести ответственность перед вами за использование такого Контента другими Пользователями или третьими лицами. Вы можете удалить свою учетную запись в любое время, но вы признаете, что удаление вашей учетной записи приведет само по себе не препятствует распространению любого вашего Контента, который мог быть записан другими пользователями в нарушение Условий предоставления услуг или третьими лицами до удаления вашего Учетная запись.
  10. Права интеллектуальной собственности – собственность и лицензии:

    1. Вы подтверждаете, что вам принадлежат все права на интеллектуальную собственность (примерами которых являются авторские права и товарные знаки) на ваш Контент или что вы получили все необходимые права на ваш Контент, которые вы обязаны предоставлять лицензии в отношении вашего Контента нам и другим Пользователям. Это включает в себя любые права, необходимые для совершения действий, предусмотренных подпунктом 10 (b) ниже, на любой территории, на которой доступен Golo We Work, и, в частности, в Соединенных Штатах Америки, Соединенном Королевстве и Европейский союз.
    2. Вы соглашаетесь предоставить нам лицензию на весь ваш Контент для совершения любых действий, ограниченных любым правом интеллектуальной собственности (включая авторское право) на такой Контент, для любых разумных целей связанные с предоставлением и эксплуатацией Golo We Work. Такие действия включают в себя воспроизведение, предоставление и доводить до сведения общественности, демонстрировать, исполнять, распространять, переводить и создавать адаптации или производные произведения вашего Контента и иным образом торгуют вашим Контентом.
    3. Лицензия, которую вы предоставляете нам в соответствии с подпунктом 10 (b) выше, является бессрочной, неисключительной, всемирной, безвозмездной, сублицензируемой, переуступаемой и передаваемой нами. Это означает, что действие лицензии будет продолжаться даже после того, как ваше соглашение с нами закончится и вы перестанете использовать Golo We Work, которые мы нам не нужно платить вам за лицензию, и что мы можем предоставить сублицензию на ваш Контент кому-то другому или переуступить или передать лицензию кому-то другому. Эта лицензия позволит нам, для например, чтобы добавить стикеры, текст и водяные знаки к вашему контенту, чтобы сделать его доступным другим пользователям Golo We Work, а также использовать ваш Контент для других обычных операций Golo We Work. Мы никогда не будем продавать ваш Контент на другие платформы, хотя мы можем продать или передать вам любую лицензию. предоставьте нам в Условиях предоставления услуг в случае продажи нашей компании или ее активов третьей стороне.
    4. Хотя мы не являемся владельцами вашего контента, вы предоставляете нам ограниченное право отправлять уведомления о нарушении (в том числе авторских прав или товарных знаков) от вашего имени на любой сторонний веб-сайт или сервис, который размещает или иным образом распространяет контрафактные копии вашего Контента без вашего разрешение. Хотя мы не несем никаких обязательств делать это, мы можем в любое время отправить или отозвать заявку любое такое уведомление на любой сторонний веб-сайт или сервис, если мы сочтем это целесообразным. Тем не менее, мы не обязаны и не обязаны контролировать нарушения вашего Контента. Вы согласны что, если мы запросим, вы предоставите нам все согласия и другую информацию, которую мы разумно необходимо отправлять уведомления о нарушении от вашего имени. Пожалуйста, ознакомьтесь с нашим Правила подачи жалоб о том, как подать жалобу на нарушение прав интеллектуальной собственности.
    5. Вы отказываетесь от любых моральных прав, которые вы можете иметь в соответствии с любым применимым законодательством, чтобы возражать против уничижительного отношения к любому Контенту, размещенному вами на Golo We Work. Этот отказ никоим образом не влияет на ваши владение любыми правами интеллектуальной собственности на ваш Контент или правами, которыми вы обладаете для предотвращения копирования вашего Контента без вашего разрешения. Отказ предназначен для того, чтобы позволить мы при работе с вашим контентом (в соответствии с лицензией, которую вы предоставляете нам в разделе 10 (b) выше) для добавления водяных знаков, стикеров или текста к вашему Контенту.
  11. Twitter: Пользователи могут подключить активную учетную запись Twitter к своим Golo We Work аккаунт и делиться определенным контентом в виде постов Golo We Work в Twitter, используя функцию "Поделиться". Если вы используете эту функцию, вы должны время от времени полностью соблюдать условия предоставления услуг Twitter. уважительное отношение к любому Контенту, распространяемому таким образом.
  12. Ссылки на Golo We Work и из Golo We Work:

    1. Ссылки на Golo We Work:

      • Вы можете перейти по ссылке на домашнюю страницу Golo We Work, при условии, что вы делаете это честно и законно и не наносит ущерба нашей репутации и не использует ее в своих интересах, но вы не должны устанавливать ссылку таким образом, чтобы предполагать любую форму ассоциации, одобрения или одобрения с нашей стороны.
      • If you are a Creator, when promoting your Creator account you must comply with our Terms of Service and the terms of service of any other website where you place a link to or otherwise promote your Creator account. When promoting your Creator account, you must not impersonate Golo We Work or give the impression that your Creator account is being promoted by us if this is not the case. You must not promote your Golo We Work account by using Google Ads or any similar advertising platform or search engine advertising service.
    2. Links from Golo We Work: If Golo We Work contains links to other sites and resources provided by third parties, these links are provided for your convenience only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to Golo We Work, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
    3. Domain Names: In some instances, Golo We Work may allow Creators to register or use domain names that contain the Golo We Work trademark or a confusingly similar term. However, you will not register such a domain name, unless:

      • The domain name is registered by the Creator.
      • The domain name redirects to the Creator’s Golo We Work profile. Domain names containing the Golo We Work trademark or a confusingly similar term must not direct to any other website, including link aggregators.
      • The Creator obtains prior written permission from Golo We Work and signs a licensing agreement.

      If you would like to register a domain name containing the Golo We Work trademark or a confusingly similar term, please contact [email protected] We Work.com. Failing to comply with these provisions or the licensing agreement will be considered a violation of the licensing agreement and may result in Golo We Work filing a domain dispute against the registrant.

  13. How do I delete my account? If you want to delete your Golo We Work account then you may do so in the 'User Account' section of your Golo We Work account.

    1. If you are a Fan, the deletion of your account will take place within a reasonable time following your request.
    2. If you are a Creator, then once you initiate the "delete account" process your account will remain open until the last day of your Fans' paid Subscription period, following which you will receive your final payment and your account will be deleted.
    3. If you are both a Fan and a Creator then your account will be deleted in two stages (Fan first and then Creator).
    4. Once your account has been deleted you won't be charged any further amounts or have access to your former Golo We Work account or its Content, and any subscriptions will be deleted and cannot be subsequently renewed. You will receive an email confirmation upon the successful deletion of your account. Once your account has been deleted, we may deal with your Content in any appropriate manner in accordance with our Privacy Policy (including by deleting it) and you will no longer be entitled to access your Content. There is no technical facility on Golo We Work for you to be able to access your Content following termination of your account.
  14. Who is responsible for any loss or damage suffered by you?

    1. Whether you are a consumer or business User: We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes (i) liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and (ii) fraud or fraudulent misrepresentation.
    2. If you are a consumer User: If you are a consumer User, you agree that:

      • We and our subsidiary companies, employees, owners, representatives, and agents will not be liable to you for any loss of profit, loss of business or revenue, business interruption, loss of business opportunity, or loss of anticipated savings suffered by you arising from or in connection with your use of Golo We Work.
      • If you are a consumer User and reside in the United States of America, our total liability to you for claims arising out of or related to your agreement with us shall be limited to USD 250 per claim.
    3. If you are a business User: If you are a business User, you agree that:

      • We and our subsidiary companies, employees, owners, representatives, and agents:

        • exclude (to the extent permitted by law) all implied conditions, warranties, representations, or other terms that may apply to Golo We Work or any content on it. This means that if the Terms of Service do not expressly include a promise or commitment by us, then one cannot be implied by law;
        • are not responsible to you for any loss or damage suffered by you that is not a foreseeable result of our breaching the Terms of Service or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you agreed to the Terms of Service, both we and you knew it might happen;
        • won't be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising out of or in connection with:

          • your inability to use Golo We Work or any of its services, features or programs; or
          • your use of or reliance on any content (including Content) stored on Golo We Work;
        • won't be liable to you for any:

          1. loss of profits;
          2. loss of sales, business, or revenue;
          3. business interruption;
          4. loss of anticipated savings;
          5. loss of business opportunity, goodwill or reputation;
          6. loss of data or information, including any Content; or
          7. indirect or consequential loss or damage;
        • won't be liable to you for any loss or damage caused by a distributed denial-of-service attack, virus, malware, ransomware, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of Golo We Work or any of its services, features or programs, or due to your downloading of any material posted on it, or on any website linked to it;
        • won't be liable to you if your Content is copied, distributed, reposted elsewhere or its copyright is infringed by another User or any third party;
        • won't be liable to you for any disclosure of your identity, or any disclosure or publication of your personal information by other Users or third parties without your consent (also known as "doxing");
        • won't be liable to you for any failure or delay by us in complying with any part of the Terms of Service arising from events outside our reasonable control. If there is any failure or delay by us in complying with any part of the Terms of Service arising from an event outside our reasonable control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.
      • Our total liability to you for any and all claims arising out of or related to your agreement with us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise shall be limited to the greater of:

        • 100% of the total fees paid by you to us in connection with your use of Golo We Work; and
        • USD 5,000.
  15. General: You agree that:

    1. If any aspect of your agreement with us is unenforceable, the rest will remain in effect.
    2. If we fail to enforce any aspect of your agreement with us, it will not be a waiver;
    3. We reserve all rights not expressly granted to you.
    4. No implied licenses or other rights are granted to you in relation to any part of Golo We Work, save as expressly set out in the Terms of Service.
    5. Your agreement with us does not give rights to any third parties, except that the exclusions and limitations of liability in section 14 (Who is responsible for any loss or damage suffered by you?) and the terms in section 16 ( Terms relating to disputes) may be enforced by our subsidiary companies, employees, owners, representatives and agents.
    6. You cannot transfer your rights or obligations under your agreement with us without our prior written consent.
    7. Our rights and obligations under your agreement with us can be assigned or transferred by us to others. For example, this could occur if our ownership changes (as in a merger, acquisition, or sale of assets) or by law. In addition, we may choose to delegate the performance of any of our obligations under your agreement with us to any third party, but we will remain responsible to you for the performance of such obligations.
    8. The Terms of Service form the entire agreement between us and you regarding your access to and use of Golo We Work, and supersede any and all prior oral or written understandings or agreements between us and you.
  16. Terms relating to disputes – the law which applies to your agreement with us and where disputes and claims concerning your use of Golo We Work (including those arising from or relating to your agreement with us) can be brought:

    1. For consumers (Fans):

      • Consumers - Law:

        • If you are a consumer, your agreement with us is governed by English law and English law will apply to (i) any claim that you have arising out of or in connection with your agreement with us or your use of Golo We Work, and (ii) any claim that we have against you that arises out of or in connection with your agreement with us or your use of Golo We Work (including, in both cases, non-contractual disputes or claims). You will also be able to rely on mandatory rules of the law of the country where you live.
      • Consumers - where claims must be brought:

        • If you are a consumer resident in the United Kingdom or the European Union, any claim which you have or which we have arising out of or in connection with your agreement with us or your use of Golo We Work (including, in both cases, non-contractual disputes or claims) may be brought in the courts of England and Wales or the courts of the country where you live.
        • If you are a consumer resident outside of the United Kingdom or the European Union, any claim which you have or which we have arising out of or in connection with your agreement with us or your use of Golo We Work (including, in both cases, non-contractual disputes or claims) must be brought in the courts of England and Wales.
    2. For business Users (Creators and Referring Users):

      • Business Users – Law:

        • If you are a business User, your agreement with us is governed by English law and English law will apply to (i) any claim that you have arising out of or in connection with your agreement with us or your use of Golo We Work, and (ii) any claim that we have arising out of or in connection with your agreement with us or your use of Golo We Work (including, in both cases non-contractual disputes or claims), without regard to conflict of law provisions.
      • Business Users - where claims must be brought:

        • If you are a business User, you and we agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any dispute or claim (including non-contractual disputes or claims) which you have or which we have arising out of or in connection with your agreement with us (including its subject matter or formation) or your use of Golo We Work.
    3. Limitation period for bringing claims: Except where prohibited by applicable law, any claim or cause of action which you have concerning Golo We Work (including those arising out of or related to your agreement with us) must be filed within one year after the date on which such claim or cause of action arose or the date on which you learned of the facts giving rise to the cause of action (whichever is the earlier), or be forever barred.
  17. Other terms which form part of your agreement with us: These Terms of Use for all Users govern your agreement with us. Certain other terms or policies forming part of the Terms of Service will also apply to you and form part of your agreement with us, as follows:

    1. Terms of Use for Fans – which contain additional terms which apply if you use Golo We Work as a Fan;
    2. Terms of Use for Creators – which contain additional terms which apply if you use Golo We Work as a Creator;
    3. Privacy Policy – which applies to all Users and tells you how we use your personal data and other information we collect about you;
    4. Acceptable Use Policy – which applies to all Users and tells you what you can and can’t do on Golo We Work;
    5. Referral Program Terms – which outline the terms that apply if you participate in the Golo We Work Referral Program;
    6. Complaints Policy - which sets out the procedure for making a complaint about any aspect of Golo We Work, and how we will deal with that complaint;
    7. Platform to Business Regulation Terms – which contain additional terms which apply to Creators who are established or resident in the European Union or the United Kingdom; and
    8. Our Community Guidelines – which provide additional terms and guidance regarding your interactions with Golo We Work.

    If there is any conflict between these Terms of Use for all Users and any of the terms or policies listed at section 17(a) to (h) above, the Terms of Use for all Users will apply to the extent of the conflict.

Last updated: December 2021

 

TERMS OF USE FOR FANS

BY USING OUR WEBSITE AS A FAN YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY

  1. Introduction: These Terms of Use for Fans are additional terms which apply if you use Golo We Work as a Fan (also referred to as "you" and "your" in these Terms of Use for Fans). These Terms of Use for Fans form part of your agreement with us.
  2. Interpretation: In these Terms of Use for Fans, defined terms have the same meanings given to them in the Terms of Use for all Users. In addition:

    1. "VAT" means United Kingdom value added tax and any other tax imposed in addition to or in substitution for it at the rate from time to time imposed and any equivalent or similar governmental, state, federal, provincial, or municipal indirect tax, charge, duty, impost or levy in any other jurisdiction; and
    2. "Tax" shall include all forms of tax and statutory, governmental, state, federal, provincial, local government or municipal charges, duties, imposts, contributions, levies, withholdings or liabilities wherever chargeable and whether of the UK or any other jurisdiction.
  3. Other terms which will apply to your use of Golo We Work: The following terms will also apply to your use of Golo We Work and you agree to them:

    1. Our Terms of Use for all Users;
    2. Our Privacy Policy – which tells you how we use your personal data and other information we collect about you;
    3. Our Acceptable Use Policy – which tells you what you can and can't do on Golo We Work;
    4. Наша политика рассмотрения жалоб – которая устанавливает процедуру подачи жалоба на любой аспект Golo We Work и то, как мы будем рассматривать эту жалобу;
    5. The Стандартный контракт между Поклонником и Создателем , который не формирует часть вашего соглашения с нами, но которое регулирует и устанавливает условия, применимые к каждому Транзакция между поклонником и Создателем, которую вы заключаете на Golo We Work; и
    6. Наши правила сообщества – которые содержат дополнительные условия и рекомендации относительно вашего взаимодействие с Golo We Work .
  4. Другие условия, которые могут применяться к использованию вами Golo We Work: Следующие дополнительные условия могут применяться к использованию вами Golo We Work:

    1. Если вы также являетесь Создателем, Условия использования для создателей будет применяться к вашему использованию Golo We Work в качестве Создателя;
    2. Если вы являетесь Создателем, который зарегистрирован или постоянно проживает в Европейском Союзе или Соединенном Королевстве, тогда Условия регулирования платформы для бизнеса также будет применяться к вам; и
    3. Если вы участвуете в реферальной программе Golo We Work, Условия Реферальной программы будут применяться к использованию вами Golo We Work Реферальная программа.
  5. Ваши обязательства перед нами: Вы гарантируете (что означает, что вы юридически подлежащее исполнению обещание), что:

    1. вам по крайней мере 18 лет;
    2. если законы страны или штата / провинции, в которой вы проживаете, предусматривают, что вы можете быть юридически связаны контрактом только в возрасте старше 18 лет, то вы достаточно взрослые , чтобы быть юридически связанными контрактом в соответствии с законами страны или штата / провинции, где ты живешь;
    3. вы предоставите такую другую информацию или записи проверки, какие нам потребуются.
    4. законы страны или штата/провинции, в которых вы находитесь, разрешают вам присоединиться Golo We Work и просматривать любой Контент, доступный на нем, и использовать любую предоставляемую им функциональность; и
    5. вы можете и готовы внести оплату (при необходимости) за просмотр контента, доступного на Golo We Work которые вы хотите просмотреть и использовать любые функции, предоставляемые Golo We Work, которые вы хотите использовать.
  6. Содержание - общие условия: В дополнение к условиям, изложенным в других разделах Условий предоставления услуг (в частности, в нашем Политика приемлемого использования ), к Контенту применяются следующие условия размещено, отображено, загружено или опубликовано вами как Поклонником на Golo We Work:

    1. Вы гарантируете (что означает, что вы даете нам юридически закрепленное обещание), что для каждого элемента контента, который вы размещаете, показываете, загружаете или публикуете на Golo We Work:

      1. содержание полностью соответствует Условиям предоставления услуг (и, в частности, нашим Политика приемлемого использования );
      2. вы либо являетесь владельцем вашего Контента (и всех прав на интеллектуальную собственность на него), либо имеете действительное лицензия на ваш Контент; и
      3. если ваш Контент включает или использует какие-либо сторонние материалы, вы получили все права, лицензии, письменные согласия и релизы, необходимые для использования таких сторонних материалов собственность на ваш Контент и для последующего использования и использования этого Контента на Golo We Work.
    2. Вы соглашаетесь с тем, что вы несете ответственность перед нами и освобождаете нас от ответственности, если какая-либо из гарантий, указанных в разделе 6 (a) это неправда. Это означает, что вы будете нести ответственность за любые убытки или ущерб, которые мы понесем в результате того, что какая-либо гарантия не соответствует действительности.
    3. We are not responsible for and do not endorse any aspect of any Content posted by you or any other User of Golo We Work. We do not have any obligation to monitor any Content and have no direct control over what your Content may comprise.
  7. Adult material: You acknowledge that you are aware that some of the Content on Golo We Work contains adult material, and you agree to take this into account when deciding where to access and view Content. We will not be responsible to you if you suffer any loss or damage as a result of your accessing or viewing Content containing adult material in a way which places you in breach of any contract you have with a third party (for example, your employment contract) or in breach of any applicable law.
  8. Subscriptions and purchases by Fans: This section describes the terms which apply to Fan/Creator Transactions:

    1. All Fan/Creator Transactions are contracts between Fans and Creators on the terms of the Standard Contract between Fan and Creator. Although we facilitate Fan/Creator Transactions by providing the Golo We Work platform and storing Content we are not a party to the Standard Contract between Fan and Creator or any other contract which may exist between a Fan and Creator, and are not responsible for any Fan/Creator Transactions.
    2. Creators are solely responsible for determining (within the parameters for pricing on Golo We Work) the pricing applicable to Fan/Creator Transactions and the Content to which you may be given access. All prices appear in USD only.
    3. Fan Payments are exclusive of VAT, which shall be added at the current rate as applicable to Fan Payments.
    4. To be able to enter into a Fan/Creator Transaction with a particular Creator, you must first add a payment card to your account and then click the 'Subscribe' button on the relevant Creator's profile.
    5. You authorize us and our subsidiary companies to supply your payment card details to a third-party payment provider for the purpose of processing your Fan Payment. All Fan Payments will be charged in USD. Your payment card provider may charge you currency conversion fees. We do not have control over currency exchange rates or charges imposed by your payment card provider or bank and we and our subsidiary companies will not be responsible for paying any charges or fees imposed by your payment card provider or bank.
    6. If you choose to provide details of two or more payment cards, then if you try to make a Fan Payment from the first card and the card is rejected for any reason, then the other payment card will be used to collect the full Fan Payment.
    7. The payment provider will take (i) periodic payments from your payment card for Fan Payments which are Subscriptions; and (ii) immediate payments from your payment card for Fan Payments other than Subscriptions (including any tips paid by you to a Creator). You authorize and consent to each of these payments being debited using your supplied payment card details.
    8. Apart from free-trial Subscriptions, all Subscriptions to a Creator's profile will automatically renew at the end of the relevant subscription period, except if your payment card is declined, the subscription price for the Subscription has increased, or you have turned off the "Auto-Renew" switch located on the relevant Creator's profile. This means that if you want to stop subscribing to a Creator's profile and paying continuing monthly subscription charges, you will need to turn off the "Auto-Renew" switch located on the relevant Creator's profile.
    9. If you cancel a Subscription you will continue to be permitted to view the relevant Creator's Content until the end of the subscription period in which you cancelled, after which no further payments will be taken from your payment card in respect of subscriptions to that Creator's profile (unless you choose to pay for a new Subscription to that Creator’s profile), and you will no longer be able to view the relevant Creator's Content.
    10.  
      You agree that you will not make unjustified requests for a refund in respect of any Fan/Creator Transaction or tip to a Creator, or unjustified chargeback requests of your payment card provider in relation to any Fan/Creator Transaction or tip to a Creator. If we consider that any request for a refund or chargeback request was made by you in bad faith, we have the right to suspend or delete your User account.
    11. Wallet credits: You can prepay an amount on Golo We Work (known as "Wallet Credits") which you can later use to make Fan Payments. Purchases on Golo We Work cannot be divided - if you attempt a purchase that costs more than the total amount of your remaining Wallet Credits, your payment card will be charged the full amount for that purchase. Wallet Credits are subject to a maximum amount as determined by us from time to time. Interest will not accrue on Wallet Credits. Wallet Credits are non-refundable, which means that you are not entitled to a refund of any unused Wallet Credits.
  9. Suspension of your User account: If we suspend your User account in accordance with our rights under the Terms of Service, then any Fan Payments which would otherwise have fallen due during the period of suspension of your User account will be suspended during the period of the suspension of your User account.

Last updated: December 2021

 

TERMS OF USE FOR CREATORS

BY USING OUR WEBSITE AS A CREATOR YOU AGREE TO THESE TERMS – PLEASE READ THEM CAREFULLY

  1. Introduction: These Terms of Use for Creators are additional terms which apply if you use Golo We Work as a Creator (also referred to as "you" and "your" in these Terms of Use for Creators). These Terms of Use for Creators form part of your agreement with us.
  2. Interpretation: In these Terms of Use for Creators, defined terms have the same meanings given to them in the Terms of Use for all Users. In addition:

    1. "VAT" means United Kingdom value added tax and any other tax imposed in addition to or in substitution for it at the rate from time to time imposed and any equivalent or similar governmental, state, federal, provincial, or municipal indirect tax, charge, duty, impost or levy in any other jurisdiction; and
    2. "Tax" shall include all forms of tax and statutory, governmental, state, federal, provincial, local government or municipal charges, duties, imposts, contributions, levies, withholdings or liabilities wherever chargeable and whether of the UK or any other jurisdiction.
  3. Other terms which will apply to your use of Golo We Work: The following terms will also apply to your use of Golo We Work and you agree to them:

    1. Our Terms of Use for all Users;
    2. Our Privacy Policy – which tells you how we use your personal data and other information we collect about you;
    3. Our Acceptable Use Policy – which tells you what you can and can’t do on Golo We Work;
    4. Our Complaints Policy – which sets out the procedure for making a complaint about any aspect of Golo We Work, and how we will deal with that complaint;
    5. The Standard Contract between Fan and Creator – which does not form part of your agreement with us, but which governs and sets out the terms applicable to each Fan/Creator Transaction you enter into on Golo We Work; and
    6. Our Community Guidelines – which provide additional terms and guidance regarding your interactions with Golo We Work.
  4. Other terms which may apply to your use of Golo We Work: The following additional terms may apply to your use of Golo We Work:

    1. If you are established or resident in the European Union or the United Kingdom, then the Platform to Business Regulation Terms will also apply to you;
    2. If you are also a Fan, the Terms of Use for Fans will also apply to your use of Golo We Work as a Fan; and
    3. If you participate in the Golo We Work Referral Program, the Referral Program Terms will apply to your use of the Golo We Work Referral Program.
  5. What are the fees that we charge Creators for the use of Golo We Work? We charge a fee to you of twenty per cent (20%) of all Fan Payments made to you (exclusive of any VAT element of the Fan Payment) (called Our Fee. The remaining eighty per cent (80%) of the Fan Payment (exclusive of any VAT element of the Fan Payment) is payable to you (called "Creator Earnings"). Our Fee includes the costs of providing, maintaining and operating Golo We Work and storing your Content. Our Fee is deducted from the Fan Payment, and Creator Earnings are paid to you in the way described in the Payouts to Creators section below.
  6. How to set up your account as a Creator account: To set up your account as a Creator account:

    1. You will need on your User account page to upload a valid form of ID and two photos of you in accordance with the requirements set out here.
    2. You will need on your User account page to add a bank account or payment details of your bank account or a payment method.
    3. You will need on your User account page to select one of the available methods provided by Golo We Work as to how your Creator Earnings will be transferred to you. These methods are called Payout Options.
    4. If you are registered for VAT in the UK, you will need to provide us with your valid UK VAT number. See the Promoting Tax compliance and VAT section of these Terms of Use for Creators in relation to UK VAT.
    5. You may also need to submit additional information depending on the country where you live.
    6. We may ask you for additional age or identity verification information at any time. We may reject your application to set up a Creator account for any reason, including the reasons stated here.
    7. Once you have set up your account as a Creator account, then if you want to charge your Fans a monthly subscription fee you will need to set your subscription price for your Fans within the range allowed by Golo We Work as set out here.
    8. You will then be able to start adding Content and Users will be able to subscribe to your account to become your Fans.
    9. If you lose access to your account, you can reset your password, but you will need to know the email address used to set up the account to do so. If you do not recall the email address used to set up the account, we may require you to provide identification documents and photos and any additional evidence we may reasonably require to prove your identity.
  7. Personal legal responsibility of Creators: Only individuals can be Creators. Every Creator is bound personally by the Terms of Service. If you have an agent, agency, management company or other third party which assists you with the operation of your Creator account (or operates it on your behalf), this does not affect your personal legal responsibility. Our relationship is with you, and not with any third party, and you will be legally responsible for ensuring that all Content posted and all use of your account complies with the Terms of Service.
  8. Fan/Creator Transactions: This section describes the terms which apply to Fan/Creator Transactions:

    1. All Fan/Creator Transactions are contracts between Fans and Creators on the terms of the Standard Contract between Fan and Creator. Although we facilitate Fan/Creator Transactions by providing the Golo We Work platform and storing Content, we are not a party to the Standard Contract between Fan and Creator or any other contract which may exist between a Fan and Creator, and are not responsible for any Fan/Creator Transaction.
    2. Fan Payments are exclusive of VAT, which shall be added at the current rate as applicable to Fan Payments.
    3. When you receive confirmation from Golo We Work, either in the ‘Statements’ page of your User account or by email (or both), that the Fan/Creator Transaction has been confirmed, you must perform your part of such Fan/Creator Transaction (for example, by allowing the Fan to view the Content on your Creator account and/or providing the customised Content paid for by the Fan and/or allowing the Fan to use the fan interaction function paid for (as applicable)). You agree that you will indemnify us for any breach by you of this obligation (which means you will be responsible for any loss or damage (including loss of profit) we suffer as a result of you failing to comply with this obligation).
  9. Content – general terms: In addition to the terms set out elsewhere in the Terms of Service (in particular in our Acceptable Use Policy), the following terms apply to the Content posted, displayed, uploaded or published by you as a Creator on Golo We Work:

    1. Your Content is not confidential, and you authorize your Fans to access and view your Content on Golo We Work for their own lawful and personal use, and in accordance with any licenses that you grant to your Fans.
    2. You warrant (which means that you make a legally enforceable promise to us) that for each item of Content which you post, display, upload or publish on Golo We Work:

      1. the Content complies in full with the Terms of Service (and in particular our Acceptable Use Policy);
      2. you hold all rights necessary to license and deal in your Content on Golo We Work, including in each territory where you have Fans and in the United Kingdom;
      3. you either own your Content (and all intellectual property rights in it) or have a valid license to offer and supply your Content to your Fans;
      4. if your Content includes or uses any third-party material, you have secured all rights, licenses, written consents and releases that are necessary for the use of such third-party property in your Content and for the subsequent use and exploitation of that Content on Golo We Work; and
      5. the Content is:

        1. of satisfactory quality, taking account of any description of the Content, the price, and all other relevant circumstances including any statement or representation which you make about the nature of the Content on your account or in any advertising;
        2. reasonably suitable for any purpose which the Fan has made known to you is the purpose for which the Fan is using the Content; and
        3. as described by you.
    3. You agree that you will be liable to us and indemnify us if any of the warranties at section 9(b) is untrue. This means you will be responsible for any loss or damage (including loss of profit) we suffer as a result of any of the warranties being untrue.
    4. We are not responsible for and do not endorse any aspect of any Content posted by you or any other User of Golo We Work. We do not have any obligation to monitor any Content and have no direct control over what your Content may comprise.
    5. You also agree to act as custodian of records for the Content that you upload to Golo We Work.
  10. Advertising on Golo We Work:

    1. If you post or upload video Content to your Creator account which is designed to promote, directly or indirectly, a third-party goods, services or image in return for payment, other valuable consideration, or self-promotional purposes (including advertising, sponsorship, and product placement) (together "Advertising Content"), then you must comply with the requirements set out in sections 10(b) and (c) of these Terms of Use for Creators.
    2. Requirements – Advertising Content: You must ensure that any Advertising Content which you post to your Creator account:

      1. does not:

        1. prejudice respect for human dignity;
        2. include or promote discrimination based on sex, racial or ethnic origin, nationality, religion or belief, disability, age or sexual orientation;
        3. encourage behaviour prejudicial to health or safety;
        4. encourage behaviour grossly prejudicial to the protection of the environment;
        5. cause physical, mental or moral detriment to any person;
        6. directly urge persons to purchase or rent goods or services in a manner which exploits their inexperience or credulity;
        7. directly encourage persons to persuade others to purchase or rent goods or services;
        8. exploit the trust of persons in others; or
        9. unreasonably show persons in dangerous situations;
      2. does not advertise cigarettes and other tobacco products, electronic cigarettes and electronic cigarette refill containers, illegal drugs, or any prescription-only medicine;
      3. does not advertise, promote, or facilitate illegal gambling, and
      4. in respect of any Advertising Content for alcoholic drinks, is not aimed at minors and does not encourage immoderate consumption of alcohol.
    3. Transparency requirement - Advertising Content: You must declare that any Advertising Content which you post or upload to Golo We Work contains advertising by including the signifier #ad in the caption to the Advertising Content before posting or uploading.
  11. Co-authored Content:

    1. If you upload Content to your Creator account which shows anyone else other than or in addition to you (even if that person cannot be identified from the Content) ("Co-Authored Content"), you warrant (which means you make a legally enforceable promise to us) that each individual shown in any Co-Authored Content uploaded to your account is i) a Creator on Golo We Work; or ii) a consenting adult, and that you have verified the identity and age of each such individual and will provide supporting documents as we may request in our discretion.
    2. You further warrant that you have obtained and keep on record written consent from each individual shown in your Co-Authored Content that such individual:

      1. has given his or her express, prior and fully informed consent to his or her appearance in the Co-Authored Content; and
      2. has consented to the Co-Authored Content in which he or she appears being posted on Golo We Work.
    3. In addition to the confirmations in sections 11(a) and (b) above, you agree that if you upload Co-Authored Content where the other person or people appearing in the Content maintain a Creator account on Golo We Work, you will tag the Golo We Work account(s) of any person or people appearing in the Co-Authored Content who can be identified from it.
    4. If any Co-Authored Content is a work of joint authorship, you are solely responsible for obtaining any required licenses or consents from any other joint authors of the Content which are sufficient to permit such Content to be uploaded to and made available on Golo We Work.
    5. You agree that we will only arrange for Creator Earnings to be paid to the account of the Creator to which the Co-Authored Content is uploaded. The Creator who uploaded the Co-Authored Content is solely responsible for dividing and distributing any revenue generated from the Co-Authored Content between the individuals shown in such Co-Authored Content. Any such revenue-sharing agreement shall be an independent, private agreement between you and such individual(s), and we are not responsible for providing or enforcing any such agreements. You understand and agree that you are not entitled to any Creator Earnings earned on any Co-Authored Content in which you appear but which is posted on another Creator’s account. If you post Co-Authored Content on your account, we may require you to provide valid and complete legal information for all individuals which appear in the Co-Authored Content. If you fail to provide any information requested by us upon our request, we may delete the Co-Authored Content, restrict your rights and permissions to post as a Creator, terminate your account, and/or withhold all or any portion of Creator Earnings earned but not yet paid out to you.
    6. You agree to release us from and not to make any claims against us arising from Co-Authored Content. You agree that all claims arising from Co-Authored Content shall be made against the Creator(s) who posted Co-Authored Content or the individual(s) who appeared in the Co-Authored Content (as applicable).
  12. Payouts to Creators:

    1. All Fan Payments will be received by a third-party payment provider approved by us.
    2. If you have chosen the Stripe Payout Option, Stripe will collect the Fan Payment and pay the Creator Earnings to your bank account.
    3. Where Stripe is not the Payout Option chosen by you, Our Fee will be deducted from the Fan Payment received and your Creator Earnings will be held by us or one of our subsidiary companies on your behalf.
    4. Your Golo We Work account will be updated within a reasonable time with your Creator Earnings. Your Creator Earnings will become available for withdrawal by you from your Golo We Work account once such Creator Earnings appear in your Golo We Work account.
    5. To make a withdrawal of Creator Earnings from your Golo We Work account, you must have at least the minimum payout amount in your Golo We Work account. Please click on the Banking page on your account to see what the minimum payout amount is for your country of residence and Payout Option.
    6. The amount that you see in your ‘current balance’ in your Golo We Work account is your Creator Earnings at the relevant time. All Fan Payments and Creator Earnings are transacted in USD only. If you have chosen the "Stripe" Payout Option then the Fan Payments and Creator Earnings figures will be reflected in your local currency, at an exchange rate controlled by Stripe. Your bank may charge you currency conversion or transfer fees to receive the money. Additionally, your e-wallet company may charge you a fee for accessing the money. We do not have control over currency exchange rates or charges imposed by your bank or your e-wallet company, and we and our subsidiary companies will not be responsible for paying any charges imposed by your bank or your e-wallet company.
    7. If a Fan successfully seeks a refund or chargeback from their credit card provider in respect of a Fan Payment made to you, we may investigate and may decide to deduct from your account an amount equal to the Creator Earnings earned by you on the charged-back or refunded amount.
    8. Except for Payout Options involving payment by direct bank transfer, we do not store any data disclosed by you when you register your Payout Options with a third-party payment provider.
  13. Circumstances in which we may withhold Creator Earnings:

    1. We may withhold all or any part of the Creator Earnings due to you but not yet paid out:

      1. if we think that you have or may have seriously or repeatedly breached any part of the Terms of Service;
      2. if you attempt or threaten to breach any part of the Terms of Service in a way which we think has or could have serious consequences for us or another User (including actual or possible loss caused to us or another User); or
      3. if we suspect that all or any part of the Creator Earnings result from unlawful or fraudulent activity, either by you or by the Fan who made the Fan Payment resulting in the Creator Earnings,

      for as long as is necessary to investigate the actual, threatened or suspected breach by you or the suspected unlawful activity (as applicable). If following our investigation, we conclude that (i) you have seriously or repeatedly breached any part of the Terms of Service; (ii) you have attempted or threatened to breach any part of the Terms of Service in a way which has or could have serious consequences for us or another User (including actual or possible loss caused to us or another User), and/or (iii) the Creator Earnings result from unlawful or fraudulent activity, we may notify you that you have forfeited your Creator Earnings.

    2. We may also withhold all or any part of the Creator Earnings due to you but not yet paid out if we receive notice that you have secured, encumbered, pledged, assigned, or otherwise allowed a lien to be placed on Creator Earnings. We undertake no duty to pay Creator Earnings to third-party lienholders and may withhold payment of Creator Earnings until the lien has been removed.
    3. We shall not have any responsibility to you if we withhold or forfeit any of your Creator Earnings where we have a right to do so under these Terms of Use for Creators.
    4. If we are withholding all or any part of the Creator Earnings due to you and we determine that part of the Creator Earnings withheld by us is unrelated to breaches by you of the Terms of Service or suspected unlawful or fraudulent activity, then we may arrange for you to be paid the part of the Creator Earnings which we determine to be unrelated to breaches by you of the Terms of Service or suspected unlawful or fraudulent activity. However, you agree that if we consider that your breach(es) of the Terms of Service has or may cause us loss, we may withhold all Creator Earnings due to you but not yet paid and we may set off such amounts against any losses suffered by us.
    5. If once we have finished our investigation we determine that Creator Earnings are forfeited, we will (unless prohibited by law) use our best efforts to ensure that any Fan Payments which resulted in forfeited Creator Earnings are returned to the relevant Fans who paid such Fan Payments.
  14. Promoting Tax compliance and VAT:

    1. General:

      1. We recommend that all Creators seek professional advice to ensure you are compliant with your local Tax and VAT rules, based on your individual circumstances.
      2. By using Golo We Work as a Creator, you warrant (which means you make a legally enforceable promise) that you have reported and will report in the future the receipt of all payments made to you in connection with your use of Golo We Work to the relevant Tax authority in your jurisdiction, as required by law.
      3. By using Golo We Work as a Creator you warrant (which means you make a legally enforceable promise) that you will at all times comply with all laws and regulations relating to Tax which apply to you. If, at any point whilst you have an Golo We Work account, any Tax non-compliance occurs in relation to you (including a failure by you to report earnings or the imposition on you of any penalty or interest relating to Tax) or if any litigation, enquiry, or investigation is commenced against you that is in connection with, or which may lead to, any occurrence of Tax non-compliance, you agree that you will:

        1. notify us by email to [email protected] We Work.com in writing within 7 days of the occurrence of the Tax non-compliance or the commencement of the litigation, enquiry or investigation (as applicable); and
        2. promptly provide us by email to [email protected] We Work.com with:

          1. details of the steps which you are taking to address the occurrence of the Tax non-compliance and to prevent the same from happening again, together with any mitigating factors that you consider relevant; and
          2. such other information in relation to the occurrence of the Tax non-compliance as we may reasonably require.
      4. For the avoidance of doubt, you are responsible for your own Tax affairs and we and our subsidiary companies (i) are not responsible for advising you on your Tax affairs and will not be liable in respect of any general information provided on Golo We Work or by [email protected] We Work.com in respect of Tax, and (ii) will not be liable for any non-payment of Tax by Creators.
      5. We reserve the right to close your Golo We Work account if we are notified of or become aware of any Tax non-compliance by you.
    2. UK VAT and UK established Creators:

      1. For the purposes of UK VAT only, Creators are treated as providing their services to Golo We Work, rather than to Fans directly.
      2. If you are a Creator registered for UK VAT:

        1. You will be treated, for VAT purposes, as charging Golo We Work your Creator Earnings (80% of all and any Fan Payments), together with UK VAT at the prevailing rate in force at the time of the Fan Payment;
        2. Golo We Work also agrees that, subject to the terms set out in this section of these Terms of Use for Creators, you can add UK VAT at the prevailing rate in force at the time of the referral payment to the amount of any referral payments payable to you under the Referral Program Terms (" Referral Payments").
        3. You agree to use the Golo We Work VAT invoice generator tool which can be found at: https://golo.pro/my/banking/vat/create-document to generate monthly VAT invoices, addressed to Fenix International Limited, in respect of your Creator Earnings (and Referral Payments, if any) for the relevant period together with the VAT on such Creator Earnings (and Referral Payments, if any);
        4. The VAT element added to your Creator Earnings (and Referral Payments, if any) (the "VAT Amount") will be paid to you by way of a separate payment outside of your regular Creator Earnings, provided that you must have submitted to us copies of the following before payment of the VAT Amount will be made to you:

          1. your VAT registration number by completing this form https://golo.pro/my/banking/vat;
          2. a valid VAT invoice generated and submitted using the Golo We Work VAT invoice generator tool and uploaded using https://golo.pro/my/banking/vat/add-documents; and
          3. a VAT return made to HM Revenue & Customs, including a value of taxable supplies equal to or greater than the aggregate value of your Creator Earnings (and Referral Payments, if any) for the relevant period. You can find the monthly earning details at https://golo.pro/my/stats/earnings;
      3. You shall pay the VAT Amount which is paid to you directly to HM Revenue & Customs.
      4. If you need any further information or assistance on what is needed in order to receive the VAT Amount you can email [email protected] We Work.com.
      5. More information on who is required to register for VAT in the UK, and the VAT position for Creators whose earnings are not above the earnings threshold or who are not VAT registered can be found at https://golo.pro/help/3/120 and in the following guidance from HM Revenue & Customs in the UK at https://www.gov.uk/vat-registration/when-to-register.
      6. You agree that you will keep copies of all VAT invoices and VAT returns in connection with your earnings from Golo We Work and you will provide us with copies of such documents within 14 days of our written request that you do so. For the avoidance of doubt, it is your obligation to comply with all provisions of VAT legislation and make, give, obtain, maintain and keep accurate, complete and up-to-date records, invoices, accounts and other documents required for the purposes of the VAT legislation.
      7. If you are a Creator in the UK who is not required to register for UK VAT, then you should monitor the level of taxable sales that you make in the UK (including any Referral Payments) to ensure you have not exceeded the VAT registration threshold in the UK. It is your obligation, as a taxable person, to monitor whether you have exceeded the VAT registration threshold.
      8. We do not monitor earnings that Creators receive from other income sources. However, we will monitor the annual earnings of UK Creators on our platform, and if you are not already VAT registered and your earnings exceed the VAT registration threshold, you will receive a notification from us asking you to register for VAT. If you receive such a VAT registration notification, you agree to register for VAT as soon as possible and to send your VAT registration number to us at [email protected] We Work.com, within 6 weeks of such notification. Failure to do so may result in your Golo We Work account being closed.

Last updated: December 2021

 

ACCEPTABLE USE POLICY

BY USING OUR WEBSITE YOU AGREE TO THIS POLICY – PLEASE READ IT CAREFULLY

This Policy applies to your use of Golo We Work and all Content on Golo We Work and forms part of your agreement with us. This Policy sets out what is and is not permitted on Golo We Work.
In this Policy, defined terms have the same meanings as in our Terms of Use for all Users.

  1. Do not use Golo We Work except for your own personal use and do not sell, rent, transfer, or share your account or any Content obtained from your use of Golo We Work to or with anyone else.
  2. Only use Golo We Work in a manner and for a purpose that is lawful.
  3. Do not upload, post, display, or publish Content on Golo We Work that is illegal, fraudulent, defamatory, hateful, discriminatory, threatening or harassing, or which encourages or promotes violence or any illegal activity.
  4. Do not use Golo We Work in any way which may exploit, harm, or attempt to exploit or harm any individual under 18 years old, for example by exposing them to inappropriate Content.
  5. Do not upload, post, display, or publish Content on Golo We Work that:

    1. shows, includes or refers to:

      1. any individual under 18 years old (or which refers to individuals under 18 years old generally); or
      2. any other individual unless you have written documentation which confirms that all individuals shown or included or referred to in your Content are at least 18 years old, and you have a written consent from each individual to use their name or images (or both) in the Content;
    2. shows, promotes, advertises or refers to:

      1. firearms, weapons, or any goods whose sale, possession or use is subject to prohibitions or restrictions;
      2. drugs or drug paraphernalia;
      3. self-harm or suicide;
      4. incest;
      5. bestiality;
      6. violence, rape, lack of consent, hypnosis, intoxication, sexual assault, torture, sadomasochistic abuse or hardcore bondage, extreme fisting, or genital mutilation;
      7. necrophilia;
      8. urine, scatological, or excrement-related material;
      9. "revenge porn" (being any sexually explicit material featuring any individual who has not given prior, express and fully informed consent to that material (a) being taken, captured, or otherwise memorialized, or (b) being posted and shared on Golo We Work);
      10. escort services, sex trafficking, or prostitution;
    3. contains unsolicited sexual content or unsolicited language that sexually objectifies another User or anyone else in a non-consensual way, or contains fake or manipulated sexual content in relation to another User or anyone else (including "deepfakes");
    4. contains, promotes, advertises or refers to hate speech (being Content intended to vilify, humiliate, dehumanize, exclude, attack, threaten, or incite hatred, fear of, or violence against, a group or individual based on race, ethnicity, national origin, immigration status, caste, religion, sex, gender identity or expression, sexual orientation, age, disability, serious disease, veteran status, or any other protected characteristic);
    5. contains or refers to anyone else's personal data or private or confidential information (for example, telephone numbers, location information (including street addresses and GPS coordinates), names, identity documents, email addresses, log-in credentials for Golo We Work including passwords and security questions, financial information including bank account and credit card details, biometric data, and medical records) without that person's express written consent;
    6. either:

      1. in the case of Content featuring public nudity, was recorded in or is being broadcast from a country, State or province where public nudity is illegal; or
      2. in the case of Content featuring sexual activities, was recorded in or is being broadcast from a public place where members of the public are reasonably likely to see the activities being performed (this does not include outdoor places where members of the public are not present, for example private property such as a private backyard, or secluded areas in nature where members of the public are not present).
    7. gives the impression that it comes from or is approved, licensed or endorsed by us or any other person or company;
    8. causes or is calculated to cause inconvenience, or anxiety to anyone else or which is likely to upset, embarrass, or cause serious offence to anyone else;
    9. is used or is intended to be used to extract money or another benefit from anyone else in exchange for removal of the Content; and/or
    10. involves or promotes third-party commercial activities or sales, such as contests, sweepstakes and other sales promotions, product placements, advertising, or job posting or employment ads without our prior express consent.
  6. You must comply with any requirements set out in our Community Guidelines. Our Community Guidelines can be found here.
  7. Do not use Golo We Work to stalk, bully, abuse, harass, threaten or intimidate anyone else.
  8. Do not use Golo We Work to engage in misleading or deceptive conduct, or conduct that is likely to mislead or deceive any other User.
  9. Respect the intellectual property rights of Creators, including by not recording, reproducing, sharing, communicating to the public or otherwise distributing their Content without authorization.
  10. Do not do anything that violates our or someone else's rights, including intellectual property rights (examples of which are copyright, trademarks, confidential information, and goodwill), personality rights, unfair competition, privacy, and data protection rights.
  11. Do not impersonate us, one of our employees, another User, or any other person or company or falsely state or suggest any affiliation, endorsement, sponsorship between you and us or any other person or company.
  12. Do not provide false account registration information or make unauthorized use of anyone else's information or Content.
  13. Do not post or cause to be posted any Content which is spam, which has the intention or effect of artificially increasing any Creator's views or interactions, or which is otherwise inauthentic, repetitive, misleading or low quality.
  14. Do not transmit, stream, or otherwise send any pre-recorded audio or video material during a live stream or otherwise attempt to pass off recorded material as a live stream.
  15. Do not use other media or methods (for example the use of codewords or signals) to communicate anything which violates this Policy.
  16. Do not reproduce, print, distribute, attempt to download, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any Content, except as permitted under the Terms of Service.
  17. Do not knowingly introduce any viruses, trojans, worms, logic bombs or other material into Content which is or may be malicious or technologically harmful.
  18. Do not decompile, disassemble, reverse engineer, or otherwise attempt to discover or derive the source code of Golo We Work.
  19. Do not use Golo We Work in a way that could adversely affect our systems or security or interfere with any other User’s use of Golo We Work, including their ability to engage in real-time activities through Golo We Work.
  20. Do not use any automated program, tool or process (such as web crawlers, robots, bots, spiders, and automated scripts) to access Golo We Work or any server, network or system associated with Golo We Work, or to extract, scrape, collect, harvest or gather Content or information from Golo We Work.
  21. Do not use Golo We Work' name, logo or any related or similar names, logos, product and service names, designs, or slogans other than in the limited ways which are expressly permitted in the Terms of Service or with our prior written agreement.

Breaches of this Policy may lead to your account being suspended or terminated, and access to your earnings being revoked, as set out in the Terms of Service.

Last updated: December 2021

 

REFERRAL PROGRAM TERMS

WARNING!

In compliance with regulation 3 of the Trading Scheme Regulations 1997 (as amended) and section 120(1) of the Fair Trading Act 1973, please read the warning below in respect of the Golo We Work Referral Program:

  • It is illegal for us or for a participant in the Golo We Work Referral Program (including Referring Users and Referred Creators) to persuade anyone to make a payment by promising benefits from getting others to join the Golo We Work Referral Program.
  • Do not be misled by claims that high earnings are easily achieved from participation in the Golo We Work Referral Program.
  • Although we do not demand any payment from Referring Users for the purposes of participating in the Golo We Work Referral Program, we are legally required to inform you that if you sign this contract, you have 14 days in which to cancel and get your money back.
  1. Introduction: These Referral Program Terms are additional terms which apply if you use the Golo We Work Referral Program. These Referral Program Terms form part of your agreement with us.
  2. Interpretation: In these Referral Program Terms defined terms have the same meanings given to them in the Terms of Use for all Users. In addition:

    1. "Referring User" is also referred to as "you" or "your" in these Referral Program Terms;
    2. "Referred Creator" means the person who joins Golo We Work as a Creator via the Referring User's unique referral link.
  3. What is the Golo We Work Referral Program? Golo We Work offers a referral program by which existing Users can introduce people who are interested in becoming Creators to Golo We Work and receive referral payments from Golo We Work which are calculated and limited as described in these Referral Program Terms.

    The Golo We Work Referral Program is operated by Fenix International Limited. We are a limited company registered in England and Wales, with company registration number 10354575 and we have our registered office address at Fourth Floor, Imperial House, 8 Kean Street, London, WC2B 4AS.

  4. The rules of the Golo We Work Referral Program:

    1. Only Users of Golo We Work with a current User account can participate in the Golo We Work Referral Program. If a User's account has been suspended or terminated by us for any reason or deleted by the User, that User will not be eligible to participate in the Golo We Work Referral Program.
    2. You will need on your User account page to add a bank account or a payment method details of your bank account or a payment method in order to receive referral payments under the Golo We Work Referral Program.
    3. Each User has a unique referral link (which can be accessed via the User's User account) which the User may share with others. When sharing your unique referral link you must not impersonate Golo We Work or give the impression that your referral link is being shared or promoted by us. You must not use Google Ads or any similar advertising platform or search engine advertising service to share or promote your unique referral link. Upon our request, you must disclose the methods by which you share your unique referral link in the Bio/Website field of your Golo We Work account.
    4. The Referred Creator must click on your unique referral link and then register with Golo We Work using the same browser that they used to click on your unique referral link. If someone registers with Golo We Work other than by using your unique referral link, we will not link that account to your referral and no referral payments will be made to you.
    5. The Referred Creator must not have opened a User account with Golo We Work (whether under the same name or another name) before clicking on your unique referral link. If the Referred Creator is currently or has previously been a User of Golo We Work no referral payments will be made to you for the referral.
    6. If the Referred Creator sets up more than one User account referral payments will be made to you on the earnings made by the Referred Creator from their first User account only. No referral payments will be made to you on any further User accounts set up by the Referred Creator.
    7. No referral payments will be made to you on any referral of a Referred Creator which we determine is owned or operated by you, or is in a commercial relationship with you. You will provide any information which we request to enable us to determine whether the Referred Creator is owned or operated by you or if there is a commercial relationship between you and the Referred Creator.
    8. You agree that when promoting Golo We Work in any way as a Referring User:

      • you will not give a false impression of Golo We Work, the services, programs, and content (including Content) made available through Golo We Work, its Users or the Terms of Service; and
      • you will not make any statements which suggest to a potential Creator that the potential Creator will make a particular sum of money (or any money) from their use of Golo We Work, or any statements regarding the likely number of Fans.
  5. Referral payments:

    1. How are referral payments calculated? Once a Referred Creator has become a registered User of Golo We Work in accordance with the rules of the Golo We Work Referral Program described above, the Referring User will be paid a referral payment equal to five per cent (5%) of Fan Payments generated by the Referred Creator in the twelve months after the date on which the Referred Creator becomes a registered User of Golo We Work, up to a maximum referral payment by Golo We Work to the Referring User of US$50,000 per Referred Creator.

      This means that if a Referred Creator generates Fan Payments with a total value of US$1 million or more in the twelve months after the date on which that Referred Creator becomes a registered User of Golo We Work, then the Referring User's referral payments in relation to that Referred Creator will be capped at US$50,000 in total. However, if the Referred Creator generates Fan Payments with a total value of less than US$1 million in the twelve months after the date on which that Referred Creator becomes a registered User of Golo We Work, then the Referring User will be paid five per cent (5%) of the Fan Payments generated by that Referred Creator in the twelve months after the date on which the Referred Creator becomes a registered User of Golo We Work, following which no further referral payments will be made to the Referring User in respect of that Referred Creator.

      For all referrals made prior to 1 May 2020, referral payments will be made to the relevant Referring Users until 1 May 2021 or until US$50,000 has been paid out to the Referring User on the referral, whichever occurs first.

    2. VAT: If you are a Referring User you should know that all referral payments payable to you by us will be inclusive of any VAT (as defined in the Terms of Use for Creators) which is or becomes chargeable on any supplies made by you, except as provided for in the " Promoting Tax compliance and VAT" section of the Terms of Use for Creators.
    3. Warning: In compliance with regulation 3 of the Trading Scheme Regulations 1997 (as amended) and section 120(1) of the Fair Trading Act 1973, please read the warning below in respect of the Golo We Work Referral Program:

      • It is illegal for us or for a participant in the Golo We Work Referral Program (including Referring Users and Referred Creators) to persuade anyone to make a payment by promising benefits from getting others to join the Golo We Work Referral Program.
      • Do not be misled by claims that high earnings are easily achieved from participation in the Golo We Work Referral Program.
    4. Choosing a payout method to receive referral payments: In order to be able to receive referral payments you must first choose one of the payout methods provided by Golo We Work in your country of residence. These methods are called "Payout Options".
    5. How frequently are referral payments made? The referral payment due to you on Fan Payments made to the Referred Creator in a calendar month will be transferred to you on or around the first day of the next calendar month (which means, for example, that referral payments due to you in respect of Fan Payments made to the Referred Creator in February shall be paid to you on or around 1 March).
    6. Who bears the cost of the referral payment? The cost of the referral payment is borne by us, not the Referred Creator.
  6. Our rights relating to the referral program.

    1. If referral payments have been made incorrectly then we have the right to recover the wrongly paid sums from the User to whom the wrongly paid sums have been paid.
    2. We may request you or Referred Creators (or both) to provide us with ID and other information reasonably required by us to verify any referral payment to be made and the person to whom any referral payment should be made. Failure to provide any information requested by us may lead to you losing your entitlement to referral payments in respect of the relevant Referred Creator.
    3. We may change any aspect of the Golo We Work Referral Program (including how referral payments are calculated) or discontinue the Golo We Work Referral Program at any time, but no change will deprive any Referring User of referral payments already earned based on Fan Payments made to Referred Creators before the changes came into effect.
  7. Circumstances in which we may withhold referral payments:

    1. We may withhold all or any part of the referral payments due to you but not yet paid out:

      • if we think that you have or may have seriously or repeatedly breached any part of the Terms of Service;
      • if you attempt or threaten to breach any part of the Terms of Service in a way which has or could have serious consequences for us or another User (including actual or possible loss caused to us or another User); or
      • if we suspect that all or any part of the referral payments due to you result from unlawful or fraudulent activity, either by you, by the Fan who made the Fan Payment to the Referred Creator which resulted in the referral payment, or by the Referred Creator to whom the Fan Payment was made which resulted in the referral payment,

      for as long as is necessary to investigate the actual, threatened or suspected breach(es) by you or the suspected unlawful or fraudulent activity (as applicable). If following our investigation, we conclude that (i) you have seriously or repeatedly breached any part of the Terms of Service; (ii) you have attempted or threatened to breach any part of the Terms of Service in a way which has or could have serious consequences for us or another User (including actual or possible loss caused to us or another User), and/or (iii) all or any part of referral payments due to you result from unlawful or fraudulent activity, we may notify you that you have forfeited all or any part of your referral payments.

    2. We may also withhold all or any part of the referral payments due to you but not yet paid out if we receive notice that you have secured, encumbered, pledged, assigned, or otherwise allowed a lien to be placed on, referral payments. We undertake no duty to pay referral payments to third-party lienholders and may withhold payment of Creator Earnings until the lien has been removed.
    3. We shall not have any responsibility to you if we withhold or forfeit any payment due to you under the Golo We Work Referral Program where we have a right to do so under these Referral Program Terms.
    4. If we are withholding all or any part of the referral payments due to you and we determine that part of the referral payments withheld by us is unrelated to breaches by you of the Terms of Service or suspected unlawful or fraudulent activity, then we may arrange for you to be paid the part of the referral payments which is unrelated to breaches by you of the Terms of Service or suspected unlawful or fraudulent activity. However, you agree that if we consider that your breach(es) of the Terms of Service has or may cause us loss, we may withhold all referral payments due to you but not yet paid and we may set off such amounts against any losses suffered by us.

Last updated: December 2021

 

COMPLAINTS POLICY

  1. Introduction: This document set out our complaints policy. If you are a User of Golo We Work, this Complaints Policy forms part of your agreement with us.
  2. Who we are and how to contact us: Golo We Work is operated by Fenix International Limited. We are a limited company registered in England and Wales, with company registration number 10354575 and we have our registered office address at Fourth Floor, Imperial House, 8 Kean Street, London, WC2B 4AS.
  3. Интерпретация: В настоящей Политике рассмотрения жалоб определенные термины имеют те же значения, которые даны им в Условиях использования для всех Пользователей . Кроме того, термин " рабочие дни " означает любой день который в Англии не является ни субботой, ни воскресеньем, ни государственным праздником.
  4. Кто может использовать эту Политику рассмотрения жалоб? Независимо от того, являетесь ли вы пользователем Golo We Work или нет, вы можете использовать эту Политику рассмотрения жалоб, чтобы уведомлять нас о любых ваших жалобах, касающихся Golo We Work.
  5. Как подать жалобу: Если у вас есть жалобы на Golo We Work (включая любые жалобы на контент, появляющийся на Golo We Work или поведение Пользователя), пожалуйста, отправьте свою жалобу по адресу [email protected] We Work.com включая ваше имя, адрес, контактные данные, описание вашей жалобы и, если ваша жалоба относится к Контенту - URL-адрес Контента, к которому относится ваша жалоба.

    Если вы не можете связаться с нами по электронной почте, пожалуйста, напишите нам по следующему адресу: Четвертый этаж, Imperial House, 8 Kean Street, Лондон, WC2B 4AS.

  6. Как мы будем рассматривать жалобы на незаконный или неконсенсусный контент: После получения вашей жалобы на незаконный или неконсенсусный контент в соответствии с разделом 5 выше:

    1. мы предпримем такие шаги, которые сочтем необходимыми для расследования вашей жалобы в течение сроки, соответствующие характеру вашей жалобы;
    2. если нам потребуется от вас дополнительная информация или документы, мы свяжемся с вами, чтобы сообщить вам об этом;
    3. мы добросовестно расследуем вашу жалобу в течение семи (7) рабочих дней;
    4. если мы убедимся, что Контент является незаконным или неконсенсусным, мы немедленно удалим его такого контента, и мы уведомим вас о нашем решении по электронной почте или другим электронным сообщением;
    5. если мы убедимся, что Контент не является незаконным или неконсенсусным, мы уведомим вас о нашем решение по электронной почте или другим электронным сообщением.

    Любой спор, касающийся нашего определения того, что Контент является неконсенсусным, будет передан нами в нейтральную арбитражную ассоциацию за наш счет.

  7. Как мы будем рассматривать жалобы, связанные с нарушением авторских прав: Жалобы, связанные с авторским правом информация о нарушении должна быть представлена в соответствии с нашей Политикой DMCA , и мы ответим на нарушение авторских прав жалобы на нарушения, изложенные в такой политике.
  8. Как мы будем рассматривать другие жалобы : После получения других жалоб (включая жалобы связанные с другими нарушениями нашей Политики приемлемого использования) в соответствии с разделом 5 выше:

    1. мы предпримем такие шаги, которые сочтем необходимыми для расследования вашей жалобы в течение сроки, соответствующие характеру вашей жалобы;
    2. если нам потребуется от вас дополнительная информация или документы, мы свяжемся с вами, чтобы сообщить вам об этом;
    3. мы будем добросовестно предпринимать такие действия, которые сочтем целесообразными для решения проблемы, которая ваша жалоба возросла. Если вы подали жалобу на Контент, который появляется на Golo We Work, и мы удовлетворены тем, что Контент иным образом нарушает наши Политика приемлемого использования , мы будем действовать быстро, чтобы удалить такой Контент;
    4. мы не обязаны информировать вас о результатах рассмотрения вашей жалобы.
  9. Необоснованные или оскорбительные жалобы : Если вы являетесь пользователем Golo We Work, вы гарантируете (что означает, что вы даете юридически обязательное обещание), что вы не будет подавать никаких жалоб в соответствии с настоящей Политикой рассмотрения жалоб, которые являются полностью необоснованными, оскорбительными или недобросовестно. Если мы определим, что вы нарушили данную гарантию, мы можем приостановить или прекратить действие вашей Учетная запись пользователя.

Последнее обновление: декабрь 2021 года

 

УСЛОВИЯ РЕГУЛИРОВАНИЯ ПЛАТФОРМЫ ДЛЯ БИЗНЕСА

  1. Введение: Эти Условия регулирования Платформы для бизнеса являются частью Условий предоставления услуг.
  2. Интерпретация: В настоящих Условиях Регулирования Платформы для бизнеса, если не указано иное, определенные термины имеют те же значения, которые даны им в Условиях использования для всех Пользователей .
  3. Применимы ли эти Условия регулирования Платформы для бизнеса ко мне? Эти Условия регулирования Платформы для бизнеса применяются только к Создателям, которые являются зарегистрированными или резидентами в Европейском Союзе или Соединенном Королевстве (также именуемые " вы " и " ваш "). Если эти Платформы к вам применимы Условия регулирования бизнеса, они являются частью вашего соглашения с нами.
  4. Что включают в себя эти Условия регулирования Платформы для бизнеса? Эти Условия регулирования Платформы для бизнеса предоставляют информацию о нашей практике соблюдения требований справедливости и прозрачности, изложенных в Регламенте ЕС 2019/1150 ( " Регулирование платформы для бизнеса ").
  5. Продвижение создателей через другие каналы распространения: Мы можем продвигать вас через наш Instagram ( www.instagram.com/Golo We Work ) и Твиттер ( www.twitter.com/Golo We Work ) аккаунты в социальных сетях.
  6. Рейтинг на Golo We Work: Мы случайным образом предлагаем Пользователям подписаться на потенциальных создателей, основываясь на тех Создателях, которые заработали деньги только на фанатах за предыдущие 30 дней. У нас нет системы ранжирования. Нет функции поиска / обнаружения на Golo We Work.
  7. Жалобы: Если у вас есть жалоба на:

    1. любое предполагаемое несоблюдение нами каких-либо обязательств, изложенных в Платформе, перед Бизнесом Правила, которые затрагивают вас; или
    2. технологические проблемы, относящиеся непосредственно к Golo We Work и затрагивающие вас; или
    3. принятые нами меры или наше поведение, которые непосредственно касаются Golo We Work и которые затрагивают вас,

    затем, пожалуйста, отправьте свою жалобу по адресу [email protected] We Work.com .

  8. Процесс рассмотрения жалоб: После получения вашей жалобы в соответствии с разделом 7 выше, мы:

    1. рассмотрите вашу жалобу и последующие действия, которые нам, возможно, потребуется предпринять в связи с вашей жалобой (в том числе запрашивая у вас дополнительную информацию или документы), чтобы адекватно решить поднятый вопрос;
    2. обрабатывать ваши жалобы в разумные сроки, принимая во внимание важность и сложность поднятого вопроса; и
    3. общайтесь с вами простым и понятным языком по электронной почте или с помощью сообщения вашим единственным поклонникам сообщите о результатах внутреннего процесса рассмотрения жалоб.
  9. Посредническая служба: Если ваша жалоба в соответствии с разделом 7 выше не будет удовлетворена к вашему удовлетворению посредством нашего внутреннего процесс рассмотрения жалоб, описанный в разделе 8 выше, после чего вы можете получить доступ к службе посредничества обратившись:

    Центр эффективного разрешения споров
    Международный центр разрешения споров
    Группа посредников P2B
    Флит - стрит , 70
    Лондон
    EC4Y 1EU
    Великобритания
    https://www.cedr.com/p2bmediation/

    Вы и мы будем действовать добросовестно на протяжении всего любого посредничества. Однако любая попытка достичь соглашения посредничество в урегулировании спора между нами не повлияет на наши или ваши права на начало судебного разбирательства в любое время до, во время или после процесса медиации, поскольку такие права изложены в наших Условиях использования для всех Пользователей .

Последнее обновление: ноябрь 2021 года